• Product Updates

    Kami Product Updates: November

    It has been a busy month here at Kami! It seemed only yesterday when we announced what’s to come this back to school and we’re thrilled to have been able to release these new changes in time for the new school year. Now, with assessments and school holidays upon us, our developers have been working on a whole host of improvements and bug fixes to make your Kami experience even better. Below are some of the product updates that we’ve released this month.    Kami and Microsoft integration Our developers have made great progress in our integration with Microsoft’s login system as well as OneDrive. Here are other exciting beta…

  • Product Updates

    Kami Outage Analysis Continuing

    On November 16-17, Kami experienced a service outage due to an unexpected failure within our database. This significant service disruption drastically reduced the volume our database could handle, impacting our users’ ability to load the Kami app and successfully transfer files to our servers.    What happened? Our team identified the issue on November 16 at 11:00 am EST and Kami engineers worked relentlessly to resolve the outage as quickly as possible. Once the root cause was identified, immediate fixes to the Offline Mode feature were rolled out to minimize disruption to users. At 4:35 pm EST, our engineers saw good progress in restoring the service. However, to speed up…

  • The image demonstrates Kami Stickers
    Product Updates,  Teacher Tips,  Technology

    Keep Calm, Stickers are Here

    Have you tried out Kami’s stickers yet? We are still buzzing from the release of our latest feature (and possibly the most fun yet) to the Kami toolbar. We wanted to give you a little bit more insight into how the stickers work and why they were top of our list for implementation this back to school. How can you access the Kami stickers? Adding stickers to your Kami document is super easy, and there is a range of designs to pick from. Simply: Click the Image button on your toolbar. Select the Stickers option from the drop-down menu (the smiley face icon). Click on the sticker you want. Drag…

  • Product Updates

    Kami Outage Analysis: Aug-Sep 2020

    During August and September, Kami experienced a number of service disruptions and performance delays. Most of these issues involved loading issues, performance slowness and errors relating to our cloud storage provider being down. We understand that these incidents have impacted our valued users and we’re deeply sorry for those affected, especially those who are already facing challenges with this new kind of back-to-school. We sincerely regret adding any more stress to your teaching or learning experience. Kami is committed to quickly and steadily improving our services to prevent further disruptions. Our team wants to reassure you that we are doing everything we can to ensure that Kami is as stable…

  • Kami product updates
    Kami Newsroom,  Product Updates

    Product updates: what to expect from Kami in SY 2020/21

    It’s going to be an exciting school year at Kami. Our developers are chomping at the bit to release a whole host of improvements to make accessible digital learning even better! So what can you look forward to this year… Microsoft integration We are super excited to announce our upcoming integration and partnership with Microsoft. In the coming weeks and months, we will be rolling out updates to the Kami app which will allow it to fully integrate with Microsoft’s login system as well as Microsoft OneDrive.  If you are interested in being an early recipient of this integration, please sign up for our beta testing program where you can…